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We want you to love our products as much as we do. 

When my order will be shipped ? (This is only for items in stock ,  pre sale items plese  check pre-order policy here.)

There is a 8-48 hours processing time for all order regardless of their shipping method. However , we strive to ship orders out as quickly as possible.

We do not process orders on Sunday and major Chinese holidays .

You can see the tracking number after shipped when login in on our website . 

Shipping method:
Efun.top partners with major international shipping companies like DHL, ePacket, FedEx, SingPost and ETS to offer various shipping methods:
(The delivery time is an EST time offered by shipping company, there maybe a delay if meets busy order seasons and big sale holidays)
DHL: 3-7 business days worldwide
DHL: http://www.dhl.com/en.html

FAQ: The DHL website says "Shipment information received" and no update, what happened?
When you got a tracking number from us, it means we already handled your package to the Forwarding Company (agent of DHL, UPS, EMS, ets); the Forwarding Company usually ship all packages to the DHL processing center in 1 work day, "Shipment information received" means DHL already received the shipping data from the forwarding company, but waiting for processing. In case of high peak seasons like Christmas, there will be a delay for the processing due to the over-crowded packages DHL received.

o the over-crowded packages.

TNT Post (PostNL): 
TNT Post: http://www.postnl.post/
Europe: Mainly west Europe countries need 7-25 working days.

Chile: About 25 days, but the faraway city will be later than about 10-15 days. 
Brazil: The date not sure. We don't guarantee when it will arrive if you need to ship.

We DO NOT shipping to this country, as follow:

USA:  10-20 days. The cause of local Post, there no whole sign information to show.
Canada: 10-15 days. The cause of local Post, there no sign information to show.
Australian: 10-12 days. Because the local post don't upload sign information.

Missing items, wrong items or package sent
A partial refund is offered for missing or wrongly shipped items. We will provide a reshipping service in the event of missing or wrongly shipped accessories, a partial refund on the item fare is offered in the event of accessories being unavailable for reshipping. Please be sure to open the parcel and check the contents BEFORE signing for the package.

  ​Service Time: Monday - Friday, 9:00am - 6:00pm (holidays excluded)
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